While it may seem difficult to believe, almost 80% of all customers looking for your services or products are influenced by reviews and and advice they receive through social media according to recent studies. This could result in a less than stellar comment or review taking revenue from you and your business. Do you know what is being said about your brand or your company? Many small businesses have no idea until its too late. Many of your potential leads many never make it to your website or your place of business. They may get sidetracked by reading an unfair or negative review of your business. Several reputation management customers have come to us after losing tens of thousands of dollars to negative reviews. What they didn’t realize is that reputation management is something you can’t ignore and hope it will go away. Most review sites now keep data for years. Many of them like Yelp show up on the front page of Google for your name, your company’s name, or even your brand.
How Can Sacramento Web Design Group Help Your Image?
We can help turn your reputation around and help you develop a positive online presence for you, your brand and your company. You can no
longer afford to ignore the power the consumer has to post whatever they want about you and your business online causing financial stress on your small business and tarnishing your personal and business reputation. With online reviews, blogs comments, social media sites like Facebook and Google+, your reputation stands to take a beating if you encounter just one disgruntled employee, a web savvy customer, or even a competitor that has it out for you and your business. Our reputation services can monitor daily what is being said about your brand and notify us immediately when negative information is posted, thereby quickly allowing us to stop those negative remarks before they do additional harm. Encouraging positive remarks while systematically reducing the negative online influence allows us to help you grow your image and attract more paying customers.
We Have the Tools for Reputation Management and Repair
You must monitor your reputation in order to manage your business reputation online. The only problem is, how would you find the time? Sacramento Web Design Group has unique monitoring tools to determine if your reputation, at any given time, is taking a negative turn for the worse. We can provide you with a weekly report that shows you the results of our monitoring of your brand. We will help you get more positive reviews and show you and your customers where to post those reviews for maximum effectiveness, thereby growing your business. Additionally, we will reveal to you the steps to gain more goodwill for your brand awareness. We will generate more more positive comments about your brand on more websites and produce positive local business citations from the local business directories, thereby pushing the negative reviews out of the way of your potential customers. We will eliminate any smear campaign coming from your competitor, work with turning bad reviews into more positive comments, and eliminate antagonistic comments from anonymous posters.
